How to Unbox Your Order
π¨ Before Accepting the Package
Please DO NOT accept the package if:
- The outer box is open or damaged
- The package is not sealed with official Nutritioncart tape
- The seal appears tampered or re-packed
If you notice any of the above, immediately inform the delivery partner and contact our support team.
π₯ Record an Unboxing Video (Very Important)
We strongly recommend that every customer:
β Start recording before opening the package
β Show the sealed box clearly in the video
β Record the entire unboxing process without cuts
β Clearly show the product, seal, and invoice
This video is mandatory in case of:
- Missing items
- Damaged products
- Incorrect products
- Return & refund requests
β οΈ Important: Any issues related to missing items, damaged products, incorrect products, or return & refund requests must be reported within 24 hours of delivery, otherwise they will not be considered.
Without a proper unboxing video, return or refund requests may not be processed.
π What to Check After Opening
After unboxing, please verify:
- Product seal is intact
- Brand authenticity label is present
- Product matches your order
- No leakage, damage, or tampering
If everything looks good β youβre ready to fuel your fitness journey πͺ
π‘ Nutritioncartβs Promise
We are committed to delivering:
β Authenticity Assured Products
β Directly Sourced from Brands
β Trusted by Top Athletes
β Always-On Customer Assistance
π Need Help?
If you face any issue, contact us immediately:
π +91-9217137607
π§ support@nutritioncart.in
Our support team is always here to help you.