Privacy Policy

 Introduction

Welcome to Nutrition Cart (“we,” “our,” or “us”). We operate this website, online store, and related services (the “Services”) to provide you with a curated shopping experience.

We value your privacy and are committed to protecting your personal information in compliance with:

  • India’s Digital Personal Data Protection Act (DPDP), 2023
  • General Data Protection Regulation (GDPR) (EU/EEA/UK)
  • California Consumer Privacy Act (CCPA) (US)

    By accessing or using our Services, you consent to this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We collect and process personal information to provide our Services effectively. This may include:

Category

Examples

Contact Information

Name, phone number, email, billing and shipping addresses

Account Details

Username, password, preferences

Payment Details

Credit/debit card info (processed securely via payment gateways, not stored by us)

Order & Transaction Data

Items purchased, wishlist, returns, exchanges

Device & Technical Data

IP address, browser type, device identifiers

Usage Data

Pages visited, time spent, interaction patterns

Communications

Emails, WhatsApp messages, support inquiries

We do not knowingly collect data from children under 13 (or 16 if located in the EU/UK).

3. How We Collect Information

  • Directly from You: When you register, place orders, or contact us.
  • Automatically: Through cookies, analytics tools, and your device.
  • From Service Providers: Shopify (website hosting, checkout, analytics), payment processors, delivery partners.
  • From Marketing Partners: Platforms like Google, Meta, or WhatsApp automation tools.

4. How We Use Your Information

We use your personal information to:

  1. Provide Services: Process orders, payments, shipping, returns, and account management.
  2. Personalize Your Experience: Recommend products, remember preferences.
  3. Marketing & Promotions: Send offers (email, SMS, WhatsApp) with opt-out options.
  4. Fraud & Security: Prevent unauthorized transactions, protect accounts.
  5. Legal Compliance: Respond to legal requests and comply with applicable laws.

5. How We Share Your Information

We may share your personal information:

  • With Shopify: For secure hosting, checkout, and analytics (Shopify servers may be outside your country).
  • With Service Providers: Payment processors, shipping companies, cloud storage, marketing platforms.
  • With Business Partners: For targeted advertising (with your consent where required).
  • For Legal Reasons: To comply with investigations, court orders, or regulatory requirements.
  • During Business Transactions: If Nutrition Cart is acquired or merged.

We do not sell your personal information as defined under CCPA/DPDP.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionsI
  • mprove website performance
  • Analyze traffic (Google Analytics)
  • Provide targeted advertising

You may manage cookies via your browser settings or opt-out banners (where required by law).

7. Your Rights

Depending on your location, you may have the following rights:

Right

Description

Access/Know

Request a copy of your personal data

Correction

Request corrections to inaccurate data

Deletion

Request deletion of your personal data

Data Portability

Request a machine-readable copy of your data

Opt-Out

Stop receiving marketing communications

Withdraw Consent

Withdraw previously given consent

📩 To exercise your rights, email us at privacy@nutritioncart.in or submit a request via our Privacy Portal.

8. Data Security & Retention

We take reasonable measures to secure your data, including:

  • Encrypted payment processing
  • SSL/TLS protection for all transactions
  • Restricted employee access

We retain personal information only as long as necessary:

  • Order records: 7 years (legal/tax requirements)Marketing data:
  • Until you opt out or after 3 years of inactivity
  • Account data: Deleted upon account closure (except as required by law)

9. International Data Transfers

Your data may be transferred to servers outside your home country (including the US/Canada for Shopify hosting). We use Standard Contractual Clauses (SCCs) and similar safeguards for cross-border transfers.

10. Children’s Privacy

Our Services are not directed at children under 13 (or 16 in EU/UK). If you believe a child has provided personal data, please contact us to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a “Last Updated” date. Significant changes will be communicated via email or website notice.

12. Contact Us

For questions or complaints about this Privacy Policy:
 📧 Email: support@nutritioncart.in
 📍 Address: WZ-97 Naraina Village Road,South West Delhi, New Delhi, 110028, India